Novel Covid-19 Resort Measures

Attention: A bylaw of the Town Of Canmore, in the province of Alberta, requires the wearing of the face coverings in indoor public premises. 

Effective August 7, 2020

Dear Valued Guest,

In order to favor the health of our guests and staff during the pandemic, we are increasing efforts in our premises to maintain superior cleanliness standards by adapting our sanitizing, disinfecting and cleaning protocols to the contingency plan.

Room Service

In the best interests of our guests and staff for maintaining good health and avoiding COVID-19, we will not be cleaning stayover rooms.

 

If you require anything ask a room attendant or contact front desk.

Physical Distancing

Help Relaunch Safety, thank you for your understanding and cooperation.

Pool/Hot tub

Only one cohort/family (bather load of 5) allowed in the swimming pool or Hot tub at one time. Reservation is required.
Please contact Front Desk.

Fitness Centre

Gym capacity is limited to 2 persons to allow for physical distancing.

Reservation is required to use fitness centre.
Please contact Front Desk.

Temporary measures for rooms/facilities

  • Hand sanitizer dispensers available around the resort.

  • The Sauna is not open.

  • Fresh coffee is not being served in the lobby.

  • In rooms, to promote hygiene, we have removed books and magazines, notepads, pens and alarm clock.

  • Corporate bed covers has been replaced by sheets.

Thank you for your understanding.

Disinfection

For your peace of mind, we are disinfecting using Hydrogen Peroxide, it is an approved spray solution that meets the Health Canada's requirements for COVID-19 (DIN 02486873). 
Additional information about this product can be found at our supplier website, ECOLAB. 
https://en-ca.ecolab.com/

Specific touch points disinfecting

Lobby Area

  • Lobby entrance and exit handles

  • Top of registration desk

  • Coffee table and dispenser machines

  • Chairs, tables and sofas

  • ATM´s

Common Areas

  • Paper towel handles

  • Soap dispenser push plates

  • Exit door entry and exit handles

  • Staircase railings

  • Fitness room equipment and handles

  • Elevator buttons and walls

  • Business Centre computer/printer

Guestrooms

  • Guestroom/bathroom handles/ toilet handles

  • Light switches and thermostats

  • Drawer and cabinet handles/knobs

  • Telephone, TV remote controls, clock, iron handle, hair dryer, coffee machine and microwave buttons, fridge door edges.

Find us

1718 Bow Valley Trail

Canmore, AB T1W 2X3

Email us

​info@chateaucanmore.com

Call us to book

+1(403) 678-6699

©2020 by Chateau Canmore

We are pet friendly